Store Policy
Privacy & Safety
Your privacy and safety is our main concern when you shop online with us. All products are listed for sale through the Etsy Marketplace. Etsy, Inc. offers a secure shopping platform that is safe and easy to use. You can read more about Etsy's security measures by clicking HERE.
SHIPPING
All orders ship within 3 - 5 business days via the United Postal Service (USPS) using First Class mail or Priority. Tracking is provided for every order. Please allow 5-7 days for delivery, especially around Holiday seasons.
​
Local pickup is available at the Ocala Downtown Market, use coupon code LOCALPICKUP during checkout on Etsy to zero-out shipping costs. Customer must contact me to verify their pickup date.
RETURNS AND EXCHANGES
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
​
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-
Custom or personalized orders
-
Intimate items (for health/hygiene reasons)
-
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Wholesale Inquiries
Would you like to carry Naturally Pure by Christen products in your shop or boutique? We offer wholesale pricing and are always looking for new business connections. Contact me today for more information.